FAQ

• 1 : How about the package? Is it branded or neutral?

  Both are acceptable. Just tell us which type you require before shipping.

• 2. Do you have own brand?

  Yes, we have own brand “NOTIME”, it’s very popular in China.

• 3. What’s your MOQ if we’d like to brand our logo?

  It’s vary from items, usually 1,000-3,000 PCS

• 4. Can I order sample before place official order?

  Yes, we usually suggest customers order samples for testing and evaluation first.

• 5.  How about the lead time?

  Sample: within 3 days.
  Stock products: within 7 days.
  Mass order: 35~40 days.

• 6.  How to assure the results of your products?

  Our products are assist devices, should be coordinated with cosmetic products like skin care gel, cream, milky lotion, mask, etc. With our products, their care effect will be greatly promoted, whatever lifting, tighten, cleansing, or absorption.

• 7. Do you have any cosmetic that goes with it?

  No. We supply skin care devices or tools only, but we’d like to source the cosmetic products upon customer’s request.

• 8. How can I have your full product catalogue/latest products?

  Leave your message & contact info below, and introduce your company simply, we will email you within 24 hours.

• 9. How long is the guarantee time?

  The warranty is 1 year since the shipment, we’ll charge maintenance cost and freight fee within 1 year.

• 10. Is OEM & ODM service available?

  Yes, both OEM and ODM are welcome here. Siken 3D is capable of one-stop OEM and ODM service to meet customers personalized requirement.